tag:blogger.com,1999:blog-13518440.post326637160878376732..comments2023-12-12T04:39:52.103-08:00Comments on TSMAdmin: Win2K & Win2003 - Data Currently Unavailable On ServerChad Smallhttp://www.blogger.com/profile/02637281120881655693noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-13518440.post-5130698804943541972018-10-10T05:22:40.573-07:002018-10-10T05:22:40.573-07:00Sooooo..... I kind of don't want it fixed. The...Sooooo..... I kind of don't want it fixed. The customer is using old unsupported OS (Windows 2003) and very old TSM clients. We were performing a "DR" at Sungard with limited time available. I would have considered upgrading the TSM server but at the time it did not appear to be the issue. The good that came from this is that the customer is taking more seriously their need to upgrade to supported OS and TSM versions. I will notify the team about the issue and how to possibly avoid it in the future since we were definitely on a non-fixed level (8.1.0). I really appreciate the input and help. Thank you!Chad Smallhttps://www.blogger.com/profile/02637281120881655693noreply@blogger.comtag:blogger.com,1999:blog-13518440.post-51102134181066658642018-10-10T03:46:58.436-07:002018-10-10T03:46:58.436-07:00Chad,
I did some checking, and found that for IT1...Chad,<br /><br />I did some checking, and found that for IT19033, the workarounds were not always effective. Thus that APAR should not be ruled out. The next step should be to upgrade your server to a fixing level, then try the restore again.<br /><br />I also found your support case, and it is still open. If the fix for IT19033 does not resolve the issue, we can continue to pursue it through that support case.<br /><br />Andy Raibeck, IBM Spectrum Protect Level 3Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-13518440.post-49148726479729595712018-10-09T11:48:02.977-07:002018-10-09T11:48:02.977-07:00Andrew,
I had found this APAR when trying to diag...Andrew,<br /><br />I had found this APAR when trying to diagnose the issue and when TAPEPROMPT and the VERBOSE options did not resolve the issue I was left without any recourse since the client was an unsupported version (5.4 and 5.5) and IBM could (would) not help us.Chad Smallhttps://www.blogger.com/profile/02637281120881655693noreply@blogger.comtag:blogger.com,1999:blog-13518440.post-90534473526431314402018-10-09T09:19:35.030-07:002018-10-09T09:19:35.030-07:00I do not think this is the result of an imposed re...I do not think this is the result of an imposed restriction. Rather, it looks like a known APAR, IT19033. Take a look at https://www.ibm.com/support/docview.wss?uid=swg1IT19033 which describes the issue, workarounds, and fixing server levels.<br /><br />Andy Raibeck, IBM Spectrum Protect Level 3Anonymousnoreply@blogger.com