When Data Isn't There, But Is Really There!

OK so the title seems odd, but I had this occur recently when our UNIX Admins decided to convert a subdirectory to a file system. So they created the file system and wiped out the subdirectory expecting us to restore the data. When you would query for the backups nothing would show as having been backed up. (Let me clarify that the Admins did the change and then a week later alerted us and asked for the restore.) So the project manager asked for the restore but did not clarify the directory had gone from /opt/ar/ to being file system /opt/ar/. So any

dsmc res /opt/ar/* /opt/ar/ -pick -inactive -subdir=yes 

returned no data. What I had to do was

dsmc res /opt/* /opt/ar/ -pick -inactive -subdir=yes -pitd=

and then the data would show and I could select it manually for restore. If there is one thing I have learned with TSM is always double, triple, and quadruple check for "missing" data using various methods, chances are it is probably there. Remember the user is clueless....don't get me started on symbolic links and how users don't always know the actual location of their data.

Tivoli Storage Manager v6.2 install and see the Exception Stack Trace for more information... [sorry for the long entry]

Am I too old for that? or this is the real future? Is it realy the way it has to be? I don't think so... :-(

--- CUT ---

Welcome
Tivoli Storage Manager 6.2


Licensed Materials - Property of IBM Corp. (c) IBM Corporation and other(s)
1994, 2010. All rights reserved. US Government Users Restricted Rights --
Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM
Corp.


It is highly recommended that you stop all other programs before continuing
with this installation.


PRESS TO CONTINUE:

===============================================================================


International Program License Agreement

Part 1 - General Terms

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"ACCEPT" BUTTON, OR OTHERWISE USING THE PROGRAM, LICENSEE AGREES TO
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Press Enter to continue viewing the license agreement, or enter "1" to
accept the agreement, "2" to decline it, "3" to print it, "4" to read
non-IBM terms, or "99" to go back to the previous screen.: 1




===============================================================================
Component Selection
-------------------

Select the components to install.


1- Tivoli Storage Manager Server
2- Tivoli Storage Manager License
3- Tivoli Storage Manager Devices
4- Tivoli Storage Manager Storage Agent

ENTER A COMMA-SEPARATED LIST OF NUMBERS REPRESENTING THE DESIRED CHOICES: 1,2



===============================================================================
Deployment Engine Initialization
--------------------------------

Please Wait
...
Step 1 of 15...............................................................
Step 2 of 15.................................................................................
Step 3 of 15...
Step 4 of 15...
Step 5 of 15....
Step 6 of 15.....
Step 7 of 15.................................................................... .....
Step 8 of 15.....................
Step 9 of 15....
Step 10 of 15........
Step 11 of 15...............
Step 12 of 15.............
Step 13 of 15...
Step 14 of 15...
Step 15 of 15............................................................
Completed.


===============================================================================
Pre-Installation Summary
------------------------

Review the Following Summary Before You Continue:

Product Name:
Tivoli Storage Manager

Install Folder:
/opt/tivoli/tsm

Components:
TSM Server,DB2 9.7,TSM Client API 32 bit,TSM Client API 64 bit,TSM License

Disk Space Information (for Installation Target):
Required: 1,815,384,781 bytes
Available: 478,806,016 bytes

PRESS TO CONTINUE:


===============================================================================
Not Enough Disk Space
---------------------


Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:
Warning!

This installation requires 1,731.29 MB of free disk space, but there are only
456.62 MB available at:

/opt/tivoli/tsm

Please free at least 1,274.66 MB to proceed with the installation.

PRESS TO RECALCULATE AVAILABLE DISK SPACE,
OR TYPE 'QUIT' TO EXIT THE INSTALLER:

There is now enough disk space to proceed with the installation.

PRESS TO BEGIN INSTALLATION:



===============================================================================
Installing...
-------------

[==================|==================|==================|==================]
[------------------|------------------|------------------|------------------]



===============================================================================
Installation Complete
---------------------

The product did not install.
See /var/tivoli/tsm/log.txt for details.


PRESS TO EXIT THE INSTALLER:

--- CUT ---

total 800
drwxrwxr-x 2 root system 256 May 14 14:09 .
drwxrwxr-x 3 root system 256 May 14 12:34 ..
-rw-rw-r-- 1 root system 320432 May 14 14:09 log.txt
-rw-rw-r-- 1 root system 84750 May 14 14:01 logs.zip
-rw-rw-r-- 1 root system 0 May 14 13:55 rxa_message.log
-rw-rw-r-- 1 root system 0 May 14 13:55 rxa_trace.log

and the of that SMALL log:

.
.
.
Fri May 14 14:01:50.310 CEST 2010 : FINE : PlanStepEventOccurred(Failed target 'step_00001_TSM_Server_1_1') (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.311 CEST 2010 : FINE : COIEventType.ERROR (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.313 CEST 2010 : FINE : MachinePlanEventOccurred(An exception was received during the processing of MachinePlan: localhost. See the Exception Stack Trace for more information.) (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.313 CEST 2010 : FINE : COIEventType.ERROR. Last step started was: TSM_Server_1_1 (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.314 CEST 2010 : FINE : DeploymentPlanEventOccurred(Failed Deployment Plan 'install') (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.315 CEST 2010 : FINE : COIEventType.ERROR (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred)
Fri May 14 14:01:50.926 CEST 2010 : FINE : Exception via callback from DeploymentPlanProcessor.process(INSTALL): (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
Fri May 14 14:01:50.927 CEST 2010 : FINE : COIEventType.ERROR reported (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
Fri May 14 14:01:50.928 CEST 2010 : STDERR : com.ibm.ac.coi.ext.ia.COIWrapperException: COIEventType.ERROR reported
Fri May 14 14:01:50.929 CEST 2010 : STDERR : at com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl$SimpleListener.eventOccurred(COIWrapperPluginImpl.java:121)
Fri May 14 14:01:50.930 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListener(COIRuntimeImpl.java:226)
Fri May 14 14:01:50.931 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListeners(COIRuntimeImpl.java:215)
Fri May 14 14:01:50.932 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.utils.ParallelPlanListener.eventOccurred(ParallelPlanListener.java:105)
Fri May 14 14:01:50.934 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListener(COIRuntimeImpl.java:229)
Fri May 14 14:01:50.935 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.COIRuntimeImpl.notifyListeners(COIRuntimeImpl.java:219)
Fri May 14 14:01:50.936 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.MachinePlanImpl.process(MachinePlanImpl.java:254)
Fri May 14 14:01:50.937 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.utils.MachinePlanRunner.run(MachinePlanRunner.java:64)
Fri May 14 14:01:50.938 CEST 2010 : STDERR : at java.lang.Thread.run(Thread.java:736)
Fri May 14 14:01:50.939 CEST 2010 : STDERR : Caused by:
Fri May 14 14:01:50.940 CEST 2010 : STDERR : com.ibm.ac.coi.api.exception.DeploymentPlanExecutionException: One or more Machine Plans within the DeploymentPlan failed. Failure count = 1
Fri May 14 14:01:50.941 CEST 2010 : STDERR : at com.ibm.ac.coi.impl.utils.ParallelPlanListener.eventOccurred(ParallelPlanListener.java:92)
Fri May 14 14:01:50.942 CEST 2010 : STDERR : ... 5 more
Fri May 14 14:01:50.943 CEST 2010 : SEVERE : Raw Exception in DeploymentPlanProcessor.process(INSTALL): COIEventType.ERROR reported (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
Fri May 14 14:01:50.944 CEST 2010 : FINER : THROW (from com.ibm.ac.coi.ext.ia.COIWrapperPluginImpl.install)
.
.
.


and bla, bla, bla, bla...

Sorry, but nice week-end!!! ;-)

TSM Upcoming Events and Live Technical Training

Here are some events that you might find worthwhile. If you don't receive the technical information updates from IBM then check out the FAQ page. If you'd like to sign up for daily/weekly notifications concerning TSM then access IBM's "My Notifications." 

• 19 May 2010 - TSM and Electronic Vaulting for Disaster Recovery
• 27 May 2010 - Implementation and Use of TSM Client/Server Data De-duplication with TSM 6.2
• 08 June 2010 - Encryption and Security with TSM Version 6
• 13 June 2010 - TSM V6.2 Automatic Client Deployment