Monday, November 14, 2005
Many people have been complaining about the ISC+TSM AC and I have been one of them. The concerns have been plentiful, “We have to learn a new interface”, “There’s no DRM functions”, and “It requires a server just to support it!” All these are valid protests and the one that bothers me the most is the fact that in a DR situation you would have to rebuild the ISC system/instance along with the TSM server to have web accessibility. This adds time to an already urgent situation. So what good does the ISC+TSM AC provide? For starters a single interface for accessing all your servers, a single login, more functions when it comes to hardware management, and in the event of a disaster it forces you to learn the command line. I know the last item might frustrate a lot of people but the truth is you need to know the command line to be a proficient TSM administrator. I love the web interface and I recommend TSMManager, but when in a DR situation you have to be able to handle the command line if you want to get back up and running. Granted you have no other choice than command line until the system comes back up and is running again, but afterwards you’ll need to do typical admin work and the ability to do it through the command line will increase you rebuild speed helping you meet SLA time frames. I don’t think Tivoli had this in mind when they went to the ISC+TSM AC but in my opinion too many people rely on the web and don’t learn the commands needed to be truly proficient. I find it amazing how many don’t even know how to use the HELP command. So I could complain about the change in interface but change happens and although we don’t always like it (I don’t care for this one) we have to be able to change and adapt with it if we want to last in this work force.