Thursday, March 20, 2008
Windows 5.5. TSM Client Crashing
I ran into a problem today with a Windows 2003 32-bit client scheduler crashing with the ANS1009W DRM FilesNotToBackup RC 13 error. It is caused by malformed values in the Windows registry key that lists the default files to exclude. I had never seen this error before but it was happening with the base 5.5 client. When I had the Win Admin apply the 126.96.36.199 patch the problem was resolved. All attempts at trying to fix the registry entries manually were unsuccessful, so I would suggest applying the patch if you experience this problem.